These conditions are concluded between, on one hand, NOREV SAS, registered in Lyon under the RCS Number 404132052, located 70-72 Avenue Böhlen - 69120 Vaulx en velin - France, hereinafter referred to as "SAS NOREV" and secondly, those wishing to make a purchase via the NOREV SAS website, www.norev.com, hereinafter "the user".
The parties agree that their relations are governed exclusively by this contract, excluding any conditions previously available on the site.
If a condition is found to be lacking, it would be governed by the procedures in force in the remote sales sector whose companies are headquartered in France.
The site www.norev.com is hosted by PrestaShop company (www.prestashop.com)
NOREV SAS, simplified joint stock company with capital of 102,000 euros
Headquarters 70-72 Avenue Böhlen, 69120 Vaulx en Velin (France)
Phone No. 0437722240
RCS LYON, No. 404132052
N ° individual tax identification: FR55404132052
Article 1 - Purpose
The present conditions govern the sale by the company NOREV SAS of toys (not suitable for children under 36 months) and miniature collection models for adult (not suitable for under 14 years)
Article 2 - Prices
The prices of our products are indicated in euros all taxes (VAT and other taxes applicable on the date of the order), unless otherwise indicated and except expenses of treatment and forwarding.
For orders to countries other than France you are the importer of the concerned products. Customs duties or other local taxes or import duties or state taxes may be payable. These rights are not within the purview of the company NOREV SAS. They will be at your expense and are your responsibility both in terms of statements and payments to the authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders whatever their origin are payable in euros.
The NOREV SAS reserves the right to change prices at any time but the products will be charged based on the rate in effect at the time of confirmation of the order and subject to availability.
The products remain the property of the NOREV SAS until full payment.
Warning: once you take physical possession of the goods ordered, the risk of loss or damage of products are transferred.
Article 3 - Orders
You can order on the www.norev.com website. Contractual information is presented and will be confirmed at the latest at the time of checkout.
The NOREV SAS reserves the right not to accept payment, and not to confirm an order for any reason, particularly in the event of supply problems, or in case of difficulties with the order received.
Article 4 - Validation of your order
All orders contained on the website www.norev.com implies acceptance of these Terms. Any confirmation of order implies your full acceptance of these terms and conditions, without exception or reservation.
All the supplied data recorded and confirmed valids proof of the transaction.
You declare having perfect knowledge of them.
The order confirmation will valid signing and acceptance of transactions.
A summary of your order information will be communicated via e-mail address you will provide when purchasing.
Article 5 - Payment
Validation of your order implies the obligation to pay the quoted price.
The payment of your purchases is made by credit card through the secure Atos-Webaffaires or the secure Paypal payment sites.
The debit of the card is made at the time of confirmation of the order. If items are out of stock, only the products shipped are charged.
Article 6 - Withdrawal
According to Article L.121-21 of the Consumer Code, you have a 14-day withdrawal period from the receipt of your products to exercise your right of withdrawal without any reasons or to pay any penalty.
Returned products have to be in their original and complete condition (packaging, accessories, manuals). In this context, you are liable. Damage to the product at that time may be liable to thwart the right of withdrawal.
The return costs are your responsibility in case of withdrawal, the responsibility of NOREV SAS for defective items.
In case of exercising the right of withdrawal, the company NOREV SAS will refund the sums paid within 14 days from the notification of your application.
The right of withdrawal applies only to items returned intact and complete in their original unopened packaging.
Article 7 Availability
Our products are offered as long as they are visible on the www.norev.com website and in the limit of available stocks.
In case of unavailability after placing your order, we will notify you by email. Your order will be canceled and a refund will be made.
Article 8 - Delivery
The products are delivered to the shipping address provided during the order process, within the time indicated on the order validation page.
In case of delayed shipment, an email will be sent to inform you of a possible effect on the delivery time that was indicated to you.
As required by law, in case of delay in delivery, you get the opportunity to cancel the order in the terms and conditions set out in Article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to refund the cost of transport and under the conditions of Article L 138-3 of the Consumer Code.
If deliveries by a carrier, the company NOREV SAS cannot be held responsible for late delivery due exclusively to the unavailability of the client after several proposals for appointment.
At time of delivery of your order, it is imperative that you check the integrity of the safety NV strip around the package, as well as the general state of the latter. If the tape is cut, or if the package is damaged, you have to write specific reservations on the carrier delivery bill (the words "subject to unpacking" has no value). Check the entire parcel and do note the number of missing or damaged parts. If you don’t do this, by signing without reservation you acknowledge that the delivery is complete and in good condition, in which case we will no longer accept any claim.
Article 9 - Warranty
In case of defective item receipt (excluding damage due to the carrier), please return them to us by the way at your convenience.
The vehicles will be exchanged after receipt and after finding defects, and postage costs will be refunded on receipt proof.
Returns will not give rise to financial assets.
If an item cannot be exchanged, the customer can opt for a vehicle of his choice on the same value.
All products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided by Article 1641 of the Civil Code. In case of non-compliance of a product sold, it can be returned, exchanged or refunded.
All claims, requests for exchange or refund must be made by email within 30 days after delivery.
The products must be returned in the condition in which you received them with all the elements (accessories, packaging, manuals ...). The shipping costs will be refunded on the basis of the invoiced price, return costs will be reimbursed on presentation of receipts.
The provisions of this Article shall not prevent you from enjoying the right of withdrawal under Article 6.
Article 10 - Liability
The products offered comply with French legislation. Responsibility for NOREV SAS cannot be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importation or use of products or services you plan to order.
Moreover, NOREV SAS cannot be held liable for damages resulting from misuse of the product purchased. Our toys are not suitable for children under 36 months. Our collection models are not suitable for under 14 years.
Finally the responsibility of NOREV SAS cannot be held for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or presence of computer viruses.
Article 11 - Applicable law in case of disputes
The language of this contract is the French language, translated in English for this version. These terms and conditions are subject to French law. In case of dispute, the French courts shall have exclusive jurisdiction.
Article 12 - Intellectual Property
All elements of the website www.norev.com are and remain the exclusive intellectual property of NOREV SAS. No one is allowed to reproduce, exploit, repost, or use for any purpose whatsoever, even partially, elements of the site: software, photos, videos or audio. Any single link or hyperlink is strictly prohibited without the express written consent of the company NOREV SAS.
Article 13 - Personal data
The NOREV SAS company reserves the right to collect the personal information and personal data. They are necessary to manage your order and to improve services and information we send you.
They may also be sent to companies that contribute to these relationships such as those responsible for the execution of services and orders for their management, execution, processing and payment.
These informations and data are also stored for security purposes, in order to observe legal and regulatory obligations.
According to the law of 6 January 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly from the website.
Article 14 - Evidence Archiving
The NOREV SAS company archives purchase orders and invoices on a reliable and durable support as a true copy in accordance with the provisions of Article 1348 of the Civil Code.
The records of the NOREV SAS company will be considered by all concerned parties as proof of communications, orders, payments and transactions between the parties.
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