DELIVERY AND RETURN
Free delivery for orders over 130 € in Mainland France and European Union
All orders will be shipped within 72 hours (excluding weekends and holidays).
Delivery times may be extended during promotional offers, the release of Web Exclusives, and throughout the holiday season."
DELIVERY
Mainland France
CHRONOPOST RELAY POINT
Free for purchase over 130 €
4,95€ below this amount
Colissimo Domicile with signature
Free for purchase over 130 €
7,90 € below this amount
Home delivery in 2 days from dispatch.
Colissimo Collection points
Free for purchase over 130 €
6,90 € below this amount
Delivery in 2 days from dispatch.
As soon as your order is dispatched,
you will receive your tracking number by email/SMS.
DELIVERY
European Union
CHRONOPOST/DHL
Free for purchases over 130 €
Home or relay point delivery
For all orders under 130 €, please consult the prices below :
Germany : 4,95€
Austria, Belgium, Italy, Luxembourg, the Netherlands, Spain : 9,95€
Croatia, Denmark, Estonia, Hungary, Ireland, Latvia, lithuania, Poland, Portugal,
Czech Republic, Slovakia, Slovenia, Sweden : 14,95€
Bulgaria, Finland, Greece, Romania : 34€
DELIVERY
Worlwide
CHRONOPOST/DHL
United Kingdom : 14,95€
Switzerland, Norway : 34€
United States, Canada, Australia, DOM TOM, Mauritius, United Arab Emirates: from 25€, depending on the weight and the size of the order.
Deliveries to countries outside the European Union may be subject to additional fees and taxes. These charges must be paid by the recipient of the package. Unfortunately, we have no control over the amount of these fees and are not able to determine the amount as customs clearance policies and import taxes vary greatly from country to country.
For any country not on the list,
please contact us for a quotation request.
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RETURNS
Your returns request must be made online via your customer account.
In the event of a return due to a defect, please send us photos at the same time to hello@norev.com so that we can accept your return.
WITHDRAWAL
You have 14 days after receipt of your order to return your purchases to us if they are not suitable.
In case of retractation, the return costs remain at your expense.
Only items returned in perfect condition and in their original packaging will be accepted.
We do not make exchange but only refunds within 10 days.
DEFECTIVE PRODUCT
You have a period of 30 days to notify us of any defective product received.
However, we advise you to contact us upon receipt of the order in order
to maximise the chances of an exchange of the model in question.
Once your return request is approved, a prepaid label will be sent to you by email.