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DELIVERY AND RETURN

Free delivery for orders over 130 € in Mainland France and European Union

All orders will be shipped within 72 hours (excluding weekends and holidays).

Delivery times may be extended during promotional offers, the release of Web Exclusives, and throughout the holiday season."

 

DELIVERY 

Mainland France

 

DPD RELAY POINT

Free for purchase over 130 €

4,95€ below this amount

Colissimo Domicile with signature

Free for purchase over 130 €

7,90 € below this amount

Home delivery in 2 days from dispatch. 



Colissimo Collection points

Free for purchase over 130 €

6,90 € below this amount

Delivery in 2 days from dispatch. 

 

As soon as your order is dispatched,

you will receive your tracking number by email/SMS.

DELIVERY

European Union

 

DPD/DHL

Free for purchases over 130 €

Home or relay point delivery

 

For all orders under 130 €, please consult the prices below :

Germany : 4,95€

Austria, Belgium, Italy, Luxembourg, the Netherlands, Spain  : 9,95€

Croatia, Denmark, Estonia, Hungary, Ireland, Latvia, lithuania, Poland, Portugal, 

Czech Republic, Slovakia, Slovenia, Sweden : 14,95€

Bulgaria, Finland, Greece, Romania : 34€

 

 

DELIVERY

Worlwide 

DHL

United Kingdom, Switzerland, Norway : 14,95€

United States, Canada, Australia, DOM TOM, Mauritius, United Arab Emirates: from 39€, depending on the weight and the size of the order.

Deliveries to countries outside the European Union may be subject to additional fees and taxes. These charges must be paid by the recipient of the package. Unfortunately, we have no control over the amount of these fees and are not able to determine the amount as customs clearance policies and import taxes vary greatly from country to country.

For any country not on the list,

please contact us for a quotation request.

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RETURNS

Your returns request must be made online via your customer account.

In the event of a return due to a defect, please send us photos at the same time to hello@norev.com so that we can accept your return.

 

WITHDRAWAL

You have 14 days after receipt of your order to return your purchases to us if they are not suitable.

In case of retractation, the return costs remain at your expense.

Only items returned in perfect condition and in their original packaging will be accepted.

We do not make exchange but only refunds within 10 days.

 

DEFECTIVE PRODUCT

You have a period of 30 days to notify us of any defective product received.

However, we advise you to contact us upon receipt of the order in order

to maximise the chances of an exchange of the model in question.

For France, a prepaid COLISSIMO label will be provided by email.

For other countries, please return the defective product by yourself after having contacted us

and we will reimburse you the shipping costs upon presentation of the proof of payment.

 

 

 

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